Product Care


To maintain the finish quality of your Mater Info Rug, please follow the cleaning procedures provided below.

Due to the natural material of wool you will experience some shedding of fiber for the first several months. These are loose fibers, which are not held tightly by the yarn, and should be removed. This should cause no concern as it is normal and to be expected. The amount of shedded fiber will decrease with each vacuuming and finally be very minimal. You may notice shedding in the areas with the most traffic or where someone sits and moves around their feet. This is no concern and is not considered a manufacturing defect.

For best care only use low-powered vacuum cleaner, preferably one with out a beater brush. If threads are pulled during vacuuming, or any other time, do not pull threads from the rug. Use scissors to simply cut the threads.

Avoid using harsh chemicals as they could damage or fade your rug.

In case of any stains or spill: Do not rub! Use a white paper towel to dab the stain until all excess moisture from the spill is absorbed into the paper towel. Then use a slightly damp paper towel and repeat the process to dilute any residual moisture from the spill. Finally take a dry paper towel and repeat the process until all excess moisture is removed. If the stain is still visible we advice you to contact a professional cleaner.

When storing your rug, do not fold or put in an airtight plastic bag. It is advisable to roll the rug and wrap it with a cloth for protection.