Product Care

To maintain the finish quality of your Mater products, please follow the cleaning procedures provided below.

Wood

Lacquered wood

Soaped wood

 

Leather

As a natural material, leather requires looking after. If you care for the leather in the right way, it will become even more beautiful over time. Like most natural materials, it does need some care and looking after to ensure its long-lasting appeal year after year, generation after generation.

Dunes

An elegant, matt surface with a somewhat velvety look and feel made from some of the best European hides with a chrome-free water-based aniline dye. A special process involving sanding, buffing and applying a special type of leather oil to the surface gives it that almost velvety touch.

Part of Dunes’ extra appeal are the subtle, natural markings which bring a unique personality to each hide. Beautiful patina will appear over time as a result of the leather’s exposure to daylight, interior lighting and usage. Over time the more you use Dunes, the more the leather becomes shinier and smoother.

Only vacuum clean with a soft brush. Never use soap or water otherwise the velvety look and feel will disappear. Do not apply leather grease or soak the leather. Avoid any chemical products, such as saddle soap, other leather cleaners or household products. Protect from direct sunlight, excessive heat and sharp objects.

Royal Nubuck

Royal Nubuck has a natural grain and a smooth velvety finish that gives it a very special character. Made from some of the best European hides with a water-based aniline dye the leather has a high breathability, which gives an amazing seating comfort and will become smoother and shiny in use.

Only vacuum clean with a soft brush. Never use soap or water otherwise the velvety look and feel will disappear. Do not apply leather grease or soak the leather. Avoid contact with water, liquids or any chemical products, such as saddle soap, other leather cleaners or household products. Protect from direct sunlight, excessive heat and sharp objects.

Ultra

One of the most versatile leathers around, Ultra is an “everyday” type of leather that is easy to maintain. Buffed and embossed and truly nice to touch, the surface of Ultra boasts a uniform grain pattern with a water-based aniline dye. 

Ultra is a very strong leather that’s smudge-proof, able to withstand wear and tear, showing little signs ageing or the effects of exposure to light.

Over time if you see the need for cleaning, use a vacuum cleaner once or twice a month with a soft brush to remove any dust. Once or twice a year for thorough cleaning, use the foam from soap flakes stirred in warm water. Apply the foam with a dry soft cloth, minimising any contact with water. When the leather is dry, polish it with a soft, dry cotton cloth. Avoid bar soap, saddle soap, leather cleaners, household detergents or chemical products. Protect from direct sunlight, excessive heat and sharp objects.

Rugs

Due to the natural material of wool you will experience some shedding of fiber for the first several months. These are loose fibers, which are not held tightly by the yarn, and should be removed. This should cause no concern as it is normal and to be expected. The amount of shedded fiber will decrease with each vacuuming and finally be very minimal. You may notice shedding in the areas with the most traffic or where someone sits and moves around their feet. This is no concern and is not considered a manufacturing defect.

For best care only use low-powered vacuum cleaner, preferably one with out a beater brush. If threads are pulled during vacuuming, or any other time, do not pull threads from the rug. Use scissors to simply cut the threads.

Avoid using harsh chemicals as they could damage or fade your rug.

In case of any stains or spill: Do not rub! Use a white paper towel to dab the stain until all excess moisture from the spill is absorbed into the paper towel. Then use a slightly damp paper towel and repeat the process to dilute any residual moisture from the spill. Finally take a dry paper towel and repeat the process until all excess moisture is removed. If the stain is still visible we advice you to contact a professional cleaner.

When storing your rug, do not fold or put in an airtight plastic bag. It is advisable to roll the rug and wrap it with a cloth for protection.