Contact

Orders are shipped from Denmark within 1-3 business days, unless otherwise stated. Delivery within Europe takes approximately 4-5 business days.

Delivery is free on furniture and lighting. Spare parts are sent at a fixed shipping fee. Some fragile items need special handling; in that case we contact you after your order to arrange delivery.

We deliver to Denmark and selected EU countries. Your delivery options are shown at checkout. If your country is not available, you can find your nearest retailer under Find a dealer.

Our lighting can only be purchased online for delivery in Denmark. In other countries, our lamps are available through our retailers. Glass shades and spare parts can be ordered across the EU.

Yes. You have 14 days from the day you receive your order to cancel your purchase. Email sales@materdesign.com within the 14 days, and return the item no later than 14 days after notifying us. Items must be unused and returned in their original packaging. Please include a copy of your invoice.

Return shipping is paid by the customer, unless the return is due to a claim or an error on our side.

Care depends on the material and finish. Oiled and soaped wood can be refreshed by lightly sanding and re-treating the surface. See our full Product care guide for wood, Matek®, leather, textile and aluminium.

Yes. Seats, gliders and other replacement parts are available in our Spare parts collection.

You are welcome to visit our showrooms in Copenhagen and London by appointment. You can also order Matek® samples to see the material in your own light.